This policy applies to AM Ventures Private Limited in India.
Cancellation Policy
Users can cancel the service at any time using the Hajeri service toggle off button.
Refund Policy
Hajeri provides both free and paid services. You will be required to make payment of subscription fees
for the use of the advanced features available on the Site.
Under no circumstances shall the fees paid by You for the use of the paid features be refunded.
Collection of Personal Information
“Personal Information” is data that can be used to identify a natural person. Some examples include:
- Personal details (name, contact details, residential address, date of birth, ID/passport, education details).
- Details about your bank and branch of employment.
- Images and voice recordings of conversations with you.
- Employment details (occupation, positions held, employment history, salary, benefits).
- Tax and insurance information.
- Banking information (account numbers and transactions, but never PINs or passwords).
- Feedback or responses to surveys.
- Information obtained from your mobile device (location, model, storage, mobile network, SMS, contacts, call logs).
- Business references and related details.
Usage of Personal Information
Company collects and uses customer information for business or lawful purposes, including:
- Providing address and credit verification services.
- Research, planning, and statistical analysis.
- Improving products, services, and security.
- Processing applications and customer requests.
- Communicating service updates and changes.
- Managing infrastructure, compliance, and internal policies.
- Responding to queries, complaints, or disputes.
- Identity verification.
- Credit checks and regulatory compliance.
- Risk management, auditing, and record-keeping.
- Professional and legal advice.
Confidentiality
- Company shall not share customer information for cross-selling or unrelated purposes.
- Authenticity of customer-provided information is the customer’s responsibility.
- Publicly available information (e.g., RTI Act) is not considered personal information.
Disclosure of Personal Information
Personal information may only be disclosed:
- Where agreed in a contract with the customer.
- To a third party on a strict need-to-know basis, ensuring equivalent data security.
- When requested by local authorities under applicable law.
Withdrawal of Consent
Customers may withdraw consent or request modification of their personal data by writing to our Grievance Officer.
Withdrawal may affect our ability to provide services, and is effective once we confirm receipt in writing.
Cookies & Related Technologies
Our websites and apps use cookies and pixel tags to track usage, improve services, and personalize customer experience.
Users can block or remove cookies in their browser/device, but this may limit certain features.
Other Websites
Our websites may link to external websites. This Policy does not apply to third-party websites,
and customers should review their privacy policies.
Security Practices
Company implements reasonable measures to protect customer data from misuse, loss, or unauthorized access.
Employees are trained to maintain confidentiality.
Amendments
Company reserves the right to update this Policy at any time with notice on our website.
Contact / Grievance Officer
For queries or grievances regarding personal information, contact:
Mr. Pravin Joshi – Grievance Officer
📧 admn.amventures@gmail.com